Northridge, CA · What our office gets asked most

Frequently Asked Questions

The questions we hear on nearly every call, answered up front.

Have a question we missed below?

Answer a handful of questions and get a firm number back in writing, with 405 traffic and a Santa Ana wind closure already priced in, so nothing extra shows up once the crew does.

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5 ★ average across 24 reviews 13 years moving San Fernando Valley 3,742+ moves wrapped up CA licensed & fully insured

Below are the questions we hear most from people booking a move with Horizon Van Lines — about pricing, licensing, and how we handle CSUN move weekends. If you don’t see your question here, call (818) 340-2261 and Arjun or Marcus can walk you through it.

Are you a moving company?
Yes — Horizon Van Lines is a fully licensed and insured local moving company based in Northridge, CA. We run our own trucks and uniformed crews on every job, with a California PUC household-goods carrier permit (Cal-T) and US DOT/MC authority on file.
How does pricing work?
Local moves run $140 an hour for two movers and a truck, or $195 an hour for three, and every job gets a written flat rate from Arjun Nair before move day — not a number that changes once the truck is loaded. An $85 deposit comes off your final bill rather than adding to it, and long-distance moves are quoted by route miles instead of the clock.
Do you subcontract any part of the move?
No. The crew that quotes your job is our own employed crew, driving our own trucks, from pickup to delivery. We've never handed a move off to an outside company, and we're not a booking service that passes your job to whoever bids lowest.
Can you handle a CSUN move-in or move-out weekend on short notice?
That's a big part of why we exist. We hold same-week slots specifically for CSUN semester turns and don't charge a rush premium for booking close to the date — every mover on our trucks has worked a dorm hallway or a Reseda Blvd loading zone before.
What if I need to reschedule because of weather?
It happens more than people expect out here — a Santa Ana wind closure or a rare atmospheric-river storm backing up the 101 can make a move date impractical. Call us and we'll work out a new date with no fee to reschedule.
Are my belongings insured during the move?
Yes. Every shipment carries up to $1,000,000 in cargo coverage, and our California PUC and US DOT/MC paperwork is on file and available to any customer, building manager, or HOA that asks for it.

Trusted Across the San Fernando Valley

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Where We Don’t Bend

Six Rules Every Northridge Move Follows

Every one of these is a working rule, not marketing copy. Danny and the crew hold to them on jobs across the San Fernando Valley, from a Chatsworth ranch home to a new build up in Porter Ranch.

One Crew, Start To Finish

Whoever Arjun books you with is who shows up. A backup at the 405/101 interchange or a tight turn on a narrow Reseda side street doesn’t change who’s carrying your boxes.

California PUC Registered, Fully Insured

Our California PUC household-goods permit stays current year-round with US DOT and MC authority on file, up to $1,000,000 in cargo coverage rides with every load, and a certificate of insurance reaches a Porter Ranch HOA board or a CSUN housing office the same day they ask for one.

Our Payroll, Not A Staffing Agency

Every mover on your truck draws a paycheck from us directly. Julian has run the same crew for a decade, and we don’t pad the roster with day labor just because a CSUN weekend got busy.

The Written Number Doesn’t Move

The figure Arjun puts in writing is the figure you pay once the truck is empty, with nothing carved out after the fact. A backup on the 405, a long carry up a third-floor walk-up near CSUN, a wait at a gate code in Porter Ranch: that’s ours to absorb, never yours.

Julian’s Crew, Not A Rotating Cast

The crew you’re quoted at booking is the crew that shows up on move day. Nobody gets pulled off your job partway through to patch a hole somewhere else on the board.

A Time Window That Actually Holds

If the job ahead of yours runs long, that’s Marcus’s problem to solve from the dispatch board, not yours. You’ll hear from us before it eats into your window, and we make it right if it costs you real time.

Behind The Horizon Van Lines Name

A Northridge crew that knows CSUN move-in weekend and the 405 by heart — one written flat rate, our own trucks, door to door.

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